A law firm client was working on a complex, global eDiscovery case involving dozens of custodians and multiple data sources. The project had strict deadlines – and a very limited budget. The project leader at the law firm was required to provide detailed daily updates to the lead partner on the case, as well as to her corporate client, including specific collection information and actual cost to budget information.
As a Downstreem client, the project lead had access to DataStreem, a proprietary self-service client portal tracking system. She was able to view real-time collection details by custodian, data source, data type, and resulting project billables 24/7. All reporting was export ready to Excel or PDF to share with the client.